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vCloud Usage Meter - Collection failed

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Hi,

 

Something odd going on with our UM 3.1. Collection was working until a few days ago, where after the 7am one it failed and has failed ever since, complaining it can't login due to bad username/password. The user is a domain account, the password is correct (even reset it to the same one), however if the Web interface, if I try to edit it, under Products (vCenter Server), I get the same error. I deleted it from there but now can't add it since I get the same error:

 

"could not connect to the vCenter Server: IPADDRESS; com.vmware.vim25.InvalidLoginFaultMsg: Cannot complete login due to an incorrect user name or password."

 

Tried creating a new service account in the same OU in AD and add it to the web interface but get the same error. Both accounts are present in the UM's Permissions in vCenter, with Read-Only access.

 

vCenter's Events show "cannot login domain\account@IP" (different IP, this one is for the VM, not the vCenter as the one above).

 

LDAP settings in the Web interface are blank, as was the case.

 

No changes were made to the server or VM in between 7am and 8am when this first started.

 

Hoping someone's seen this before and can help, I've ran out of ideas.

 

Thanks in advance,

Dan


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