Hi All,
We are getting the following message every 3 hours.We logged a case with VMware and still investigation is going on...
Product: vCenter Server, Hostname: 0.0.0.0, Message: Collection didn't finish successfully. Please check the log.
As per the their observations,we have done the following tasks so far but no luck sofar.
1) Upgraded the UM from 3.6.1 to 3.6.1 Hot patch2
2) Increased the Heap value to 10 G from UM.
Our UM has only 8 vCenter servers only and I dont know why this alert is getting generated frequently ?
Time: 2019-07-28 16:35:00, Product: vCenter Server, Hostname: 0.0.0.0, Message: Collection didn't finish successfully. Please check the log.
Collection log:-
2019-07-28 13:20:00,479 ERROR [Primary collection timer] collect.Collector: Collection didn't finish within 45 minutes.
java.util.concurrent.TimeoutException: Futures timed out after [45 minutes]
at scala.concurrent.impl.Promise$DefaultPromise.ready(Promise.scala:219)
at scala.concurrent.impl.Promise$DefaultPromise.ready(Promise.scala:153)
at scala.concurrent.Await$$anonfun$ready$1.apply(package.scala:86)
at scala.concurrent.Await$$anonfun$ready$1.apply(package.scala:86)
at scala.concurrent.BlockContext$DefaultBlockContext$.blockOn(BlockContext.scala:53)
at scala.concurrent.Await$.ready(package.scala:86)
at com.vmware.cloud.usgmtr.collect.Collector$.collectAll(Collector.scala:256)
at com.vmware.cloud.usgmtr.collect.Collector$.com$vmware$cloud$usgmtr$collect$Collector$$notifyAndCollect(Collector.scala:195)
at com.vmware.cloud.usgmtr.collect.Collector$$anon$1.runIfNotBusy$1(Collector.scala:138)
at com.vmware.cloud.usgmtr.collect.Collector$$anon$1.run(Collector.scala:152)
at java.util.TimerThread.mainLoop(Timer.java:555)
at java.util.TimerThread.run(Timer.java:505)
Can someone help me to troubleshoot further ? I dont know about these JAVA time out error. Do we have any option to increase the JAVA time outs?
Regards,
Manivel RR