Hello,
I have a vCloud Usage Meter running 2.3.0.0 Build 632601 and it appears that both the live and shadow instances are being collected and our monthly reports are highly inflated.
Can anyone confirm whether FT VMs should be charged twice or not? I have the following from the release notes of 2.2:
"Handle Virtual Machines Protected by FT: Shadow virtual machiness for fault tolerance are not included in usage reporting."
If my usage server is not behaving correctly, please could someone direct me to the best way to raise a support query? (I know know whether to contact licensing or technical support. There don't seem to be any categories for VSPP on the new support case pages I've seen.)
Regards,
Bob McChesney