Repeat collections in usage meter v2.3
Occasionally we have a usage meter v2.3 collection that appears to both fail and succeed at the same time; I will receive both a 'Collection OK' and 'Collection failed' email at the same time. When...
View ArticleFailed collections
Hi I've had the Usage Meter collecting fine for 2 months but something changed and doesn't collect anymore, 443 is open on the vCenter server and Usage Meter can ping it fine I got the Fail e-mail and...
View ArticleCollection error..
hi, I am experiencing collection issue..here is the email stating that error...pls advice A collection from x.x.x.x, begun at 2012-04-25 20:10:03, failed at 2012-04-25 20:10:06.Usage Meter will wait...
View ArticleUM - Upgrade from 2.2 to 2.3.2 inplace upgrade
Dear All, Can I find the how-to document to do upgrade, from 2.2 to 2.3.2.. Thank you
View ArticleWhich "Report Type" should send to the aggregator?
Hello We are Service Provider VSPP. Which "Report Type" should send to the aggregator? - Detailed Billing Report- Detailed Usage Report- Customer Summary report- License Summary Report- Product Report-...
View ArticleSRM VR included in product report UM v2.3
I've been using usage meter v2.3 for a few weeks and have recently added 2 SRM servers (primary and replication site). When I run the Customer Product Report the VR virtual machine at the recovery...
View ArticleIs the Management Cluster subject to VSPP licensing?
We are building a multi-tenanted hosting environment with a view to expanding it to a public cloud offering for SMEs. As per VMware best practice we have separated the "Management Cluster" from the...
View ArticleUnable to download vCloud Usage Meter anymore
We are having problems with downloading the vCloud Usage Meter from the download link. After My VMware has gone live, we cannot get access anymore... Greeeeeeeat... Any able to help?
View ArticleAutomatic Report Generation and Email to Aggregator
Hi All, I configured the auto report generator but it was not working earlier, eventually it started working after I rebooted the usage meter vm. Now it does send the email with the report attached on...
View ArticleUM 2.3 Collection Errors
OK, so I've trawled thought the other collector errors posted, but to no avail... It's a new install, the web panel connects to the VCenter server OK, but keeps failing upon collection. Here is the...
View ArticleCollection fails even though the test says its ok...
I get this message after changing to 2.3 Starting VM collector testCollection OK: 10.150.1.25. Start time: 2012-04-03 14:52:33 Duration: 2.948 seconds Samples: 332Ending VM collector testA collection...
View ArticleError uploading reports
Hi, When trying to upload to the UM Appliance one of the reports received from a Service provider, I receive this error. The upload failed, probably because the records were not valid and unique....
View ArticlevCloud Usage Meter version 2.3.2 download errors
We are currently experiencing problems with the download site for MyVMware that is preventing users from accessing version 2.3.2 OVA and upgrade patch file from version 2.2 as well as older versions of...
View ArticleAggregator can not see the detail report records in "Report" tag
Hi:I'm helping one aggregator for report generation from Service Provider, after logging to Aggregator role of Usage Meter webpage, I can succesfully upload the detail billing report from SP, but can't...
View ArticleFault Tolerance enabled VMs appear to be counted twice in my monthly usage...
Hello, I have a vCloud Usage Meter running 2.3.0.0 Build 632601 and it appears that both the live and shadow instances are being collected and our monthly reports are highly inflated. Can anyone...
View ArticleVMware usage meter 2.3.2 -- Expand root partition
Hi at all,I installed the version in the object, the hw requirement explained in the user guide says: 40GB or more disk storage, but during the vApp's deploy the wizard can't permit a customization of...
View ArticleHow to upload patch ?
Hi Been advised to upload the 2.3.2 patch to the root of the UM but how do I do this? WinSCP won't work as port 22 isn't open Thanks
View ArticleAutomatic reports sent do not contain values
Hi everyone,In vCloud Usage Meter 2.3, I configured automatic reporting of "Customer Summary Report", the 4th of each month.I receive the zip file, containing an excel sheet with report information...
View ArticleChanging SMTP Port on 2.3.2
Afternoon all, I'm struggling to find any documentation to determine how I'm supposed to go about changing the port used for SMTP - as far as I can tell this useful (essential!) feature has been...
View ArticleCollection Failed - Help!
Hello All, I have checked the other posts regarding failed collections, but cant find anythign that appears related. We are a VSSP partner and use vCloud Usage Meter to report RAM usage. We are having...
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