Backing up the database in Usage Meter 3.1+
For various reasons, you may want to back up your Usage Meter database. In version 3.1 we switched to vPostgres. The backup procedure we recommend has changed to this: Log into the command line shell...
View ArticleProduct Report Site Recovery Manager Protected VMs incorrect
When I run the product report the number of protected VMs is doubled form last month and is double actual number of protected VMs.ExampleWe have 41 protected VMs between two sitesThe product report...
View ArticleHow to select what hosts or vm to be included in the Usage Meter
We are currently running vCloud Usage Meter V2.2 We are running 1 vCenter Server with 4 ESXi hosts 2 of these are production and 2 are used for test/evaluations I was told that you can configure what...
View ArticleZimbra Credentials
I am trying to setup Zimbra on vCloud Usage Meter. I have tried to enter the Zimbra admin, but that does not seem to work. If I enter a Linux user, that seems to be accepted, but it never reports any...
View ArticleNot getting reports from Automatic Reporting functionality
We are working on configuring Automatic Reporting feature, but after configuring this functionality we are not able to get reports in aggrigator's mailbox.We have configured two mail boxes; one for...
View ArticleWorkaround for Blue Console Screen Displaying 3.0.2 rather than 3.1
From Matthew Higgins: When upgrading Usage Meter from 3.0.0, 3.0.1, or 3.0.2, the blue console screen will display 3.0.2 rather than 3.1. (The web UI will display perfectly; just the blue console...
View ArticleSRM VR included in product report UM v2.3
I've been using usage meter v2.3 for a few weeks and have recently added 2 SRM servers (primary and replication site). When I run the Customer Product Report the VR virtual machine at the recovery...
View ArticleIs the Management Cluster subject to VSPP licensing?
We are building a multi-tenanted hosting environment with a view to expanding it to a public cloud offering for SMEs. As per VMware best practice we have separated the "Management Cluster" from the...
View ArticleUnable to download vCloud Usage Meter anymore
We are having problems with downloading the vCloud Usage Meter from the download link. After My VMware has gone live, we cannot get access anymore... Greeeeeeeat... Any able to help?
View ArticleAutomatic Report Generation and Email to Aggregator
Hi All, I configured the auto report generator but it was not working earlier, eventually it started working after I rebooted the usage meter vm. Now it does send the email with the report attached on...
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UM 2.3 Collection Errors
OK, so I've trawled thought the other collector errors posted, but to no avail... It's a new install, the web panel connects to the VCenter server OK, but keeps failing upon collection. Here is the...
View ArticleCollection fails even though the test says its ok...
I get this message after changing to 2.3 Starting VM collector testCollection OK: 10.150.1.25. Start time: 2012-04-03 14:52:33 Duration: 2.948 seconds Samples: 332Ending VM collector testA collection...
View ArticleError uploading reports
Hi, When trying to upload to the UM Appliance one of the reports received from a Service provider, I receive this error. The upload failed, probably because the records were not valid and unique....
View ArticlevCloud Usage Meter version 2.3.2 download errors
We are currently experiencing problems with the download site for MyVMware that is preventing users from accessing version 2.3.2 OVA and upgrade patch file from version 2.2 as well as older versions of...
View ArticleAggregator can not see the detail report records in "Report" tag
Hi:I'm helping one aggregator for report generation from Service Provider, after logging to Aggregator role of Usage Meter webpage, I can succesfully upload the detail billing report from SP, but can't...
View ArticleFault Tolerance enabled VMs appear to be counted twice in my monthly usage...
Hello, I have a vCloud Usage Meter running 2.3.0.0 Build 632601 and it appears that both the live and shadow instances are being collected and our monthly reports are highly inflated. Can anyone...
View ArticleVMware usage meter 2.3.2 -- Expand root partition
Hi at all,I installed the version in the object, the hw requirement explained in the user guide says: 40GB or more disk storage, but during the vApp's deploy the wizard can't permit a customization of...
View ArticleHow to upload patch ?
Hi Been advised to upload the 2.3.2 patch to the root of the UM but how do I do this? WinSCP won't work as port 22 isn't open Thanks
View ArticleAutomatic reports sent do not contain values
Hi everyone,In vCloud Usage Meter 2.3, I configured automatic reporting of "Customer Summary Report", the 4th of each month.I receive the zip file, containing an excel sheet with report information...
View ArticleChanging SMTP Port on 2.3.2
Afternoon all, I'm struggling to find any documentation to determine how I'm supposed to go about changing the port used for SMTP - as far as I can tell this useful (essential!) feature has been...
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