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3.5 Web UI inaccessible

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Deployed the new 3.5 twice - imported 3.3.3 config on first one, not on second one.

Neither wouold allow me to access the web UI - "Secure connection failed" in Firefox, "Cannot display webpage" in IE

No firewall involved, have set webpass

 

Any ideas?


Are these issues in previous versions resolved?

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I had these questions posed to me by a service provider who is hesitant to upgrade. Currently they stopped using it after 3.3.2

          

Does this version fix the problem in earlier versions that if a vCenter server is so busy or is rebooted for Windows Updates, etc., that a polling is missed, that the usage meter automatically reports double?

 

The reporting metric was half of RESERVED memory, but I don’t reserve memory on any hosted system and I’ve been reporting half of the total assigned (and with what they are doing, active memory is even less than that for these systems). But when I used the Usage Meter before, it would report half assigned UNTIL it missed an interval, then jump to 100% of assigned.

Active column doesnt show the last 2 vm's active

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The Active column won't show the last 2 vms on the new version. They are active in the 3.4 version.

UM3.5 issue.jpg

Errors in UMT 3.5 User Guide

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Page 11 :

Verify that you have vSphere Client installed and that you have at least read-only administrator

  1. privileges.

 

Do not think that one can install a VM from a OVA with only Read-Only privileges.

 

Page 12 :

 

1 In vSphere Client, open the virtual console and select Set Timezone.

2 Press Enter.

3 Change your time zone.

4 Type service tomcat restart to restart the Tomcat service.

5 Type exit to return to the virtual machine console.

 

Was never at a command prompt where this command could be typed.

Was thrown back to VM Console / splash screen after confirming local time by pressing 1 when changing TimeZone. Had to login as root after setting TimeZone to be able to enter the command.

 

So more correct would be (if tomcat still needs to be restarted) :

 

 

1 In vSphere Client, open the virtual console and select Set Timezone.

2 Press Enter.

3 Change your time zone.

4 Log in as root

5 Type service tomcat restartto restart the Tomcat service.

6 Type exit to return to the virtual machine console.

 

 

 

Page 16 :

 

On Usage Meter 3.5.0, log in as root (or log in as usgmtr and change to root), and run the importum

<hostname> <version> command, where <hostname> is the TCP hostname or IP address of the old Usage

Meter and <version> is either 3.3.3 or 3.4.0.

 

Had to use 340 as version number for importum command to accept the parameter

Text above makes one believe that correct command could be importumcat /va old-umt-server 3.4.0

Following command worked for me :

importum old-umt-server 340

How to remove Operations Manager from UM?

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I have a few (former) Operations Manager installations in the list. Anybody has an idea how can I remove them from UM?

UM 3.5.0: unable to accept certificate for vROps instance

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I'm testing the new UM 3.5.0 in our lab and I have an issue where I can't accept the certificate of a (new) vROps instance.

I'm getting the following message: "Please complete the configuration of the 1.2.3.4 vRealize Operations server on the Manage Page Products Tab."

In the manage products tab, the status of the vROps instance is "Not yet discovered". When I click edit, I need to re-enter the credentials and press "Save", at which point I'm sent back to the manage products tab and a new message appears: "1.2.3.4: The host certificate doesn't match the certificate you accepted (or you haven’t yet accepted the certificate). Please see the Manage Page Products Tab."

But there is no option to accept the certificate ... looks like a bug to me (when I edit the vROps instance again, same thing happens ... endless loop, no option to accept the cert.)

 

What may have contributed to this is that the vROps instance was not powered on at the moment I added the VCs, so I got a few "No route to host" errors until I powered on the vROps instance (probably something that doesn't happen a lot in production

 

Can anyone from the UM team take a look at this?

vmeter error after upgrade

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Hello,

 

After upgrade vmtere from 3.0.0 to 3.3.3 i got

 

  • An error occurred running a collection: com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection timed out
  • Ending: Collecting but not saving results

 

Could you please help me to solve that.

 

Thank you.

Historical data requirement

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Team,

 

I was wondering what the best practices are for backing up data from usage meter 3.3.3? If I am reading documentation correctly aren't they supposed to keep at minimum the last 24 months? How will they be able to access this data if they uninstall usage meter 3.3.3? Can the data from 3.3.3 be read in 3.5?


vCloud Usage Meter User's Guide 3.5.0.PDF

vCloud Usage Meter 3.5.0 Release Notes.

vCloud Usage Meter 3.5.0 API Reference.

Warum funktioniert das Reporting der Rules auf Host Ebene nicht? Es werden in den Rules keine VM´s angezeigt.

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Hallo,

ich nutze die CUM Version 3.3.3 und habe diverse Regeln angelegt:

 

Kunde 1 - vCenter 1

Kunde 2 - vCenter 2

Kunde 3 - vCenter 3

Kunde 4 - vCenter 4 - Hosts 1-10

Kunde 5 - vCenter 4 - Hosts 11-20

 

Wenn ich die Rules anzeigen lasse, dann werden mir nur für die Kunden 1-3 virtuelle Server angezeigt, für die Kunden 4-5 nicht. Im Customer Report tauchen auch nur die Kunden 1-3 auf, die Kunden 4-5 ebenfalls nicht.

 

Hat jemand eine Idee, woran das liegen kann? Ich habe für Kunde 4-5 die Hosts schon durch den dazugehörigen Ressourcepool getauscht, ohne Erfolg.

 

Danke und Viele Grüße

Heiko

vCloud Usage Meter 3.5 over the internet

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Is anyone using VUM over the internet (with a firewall locking down 80/443 to only our IP range). For one customer we can't use 80/443 for vCenter as a webserver is using that port and the client has only one outside ip. I tried doing a port forward for 443 to 4431 but VUM can't pick it up even when I specify port 4431. I dont see a spot for specifying a different port for 80 though. Has anyone had success using port forwarding over the internet with VUM?

 

Thanks!

Upgrade VUsageM 3.3 ->3.5

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Hi there,

 

I have a simple question I guess. Is that corrrect, that if I want to upgrade vom Version 3.3 or later to 3.5, I have to install a new Appliance and configre all settings from scratch, instead of just installing an upgrade file like I did with all previous versions ?

 

Thanks

Usage meter webpage cant be displayed.

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We have 2 usage meter servers running for different VMWare environments (vcloud and vsphere).

I use both servers every month for getting a report or two.

 

Today however, both websites are no longer working.

WHenever i open the link, it comes up with "This page can’t be displayed".

 

I tried different browsers and 3 different computers.

I can ping both usage meter servers.

The ports are also open (8443)

 

I have rebooted both usage meter servers to no avail.

 

It seems this problem is sudden. We are not aware of any changes lately.

 

It is a mystery why this happens so suddenly.

 

What can i check to fix this problem?


vSAN not reported?

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Hi,

 

It seems like 3.5 doesn't report any usage for vSAN, has anyone else noticed this?

I'll file a support ticket with VMware in the near future if noone else has this issue.

 

/Andreas

vClound Usage Meter 3.5.0 - triggers a "Discover virtual appliance" loop

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Is it possible to exclude spesiffic VAs from Update Manager Scans?

Cannot set mailserver in vCloud Usage Meter 3.5 Build 4359663

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Try as I might when I put the mailserver hostname or IP in the host box on the Email tab then when I try a test no mail comes through.

 

If I then log off the appliance and log back in again the Host box is blank. This happens every time, so the Host is not being saved and therefore I have no warning facility if the log collection starts to fail.

 

Has anybody come across this before and has any tips, or is this a support call issue?

 

Can't believe this is a general fault or surely somebody would know about it by now?

menues are not visible

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Colleagues, after performing UM 3.5 deploy, the top right-hand men do not appear, only manage, support and logoff

Adding vCenter Server to Managed Products replaces previous vCenter Server

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Hi All, hoping someone can shed some light. I have just installed the new vCloud Usage Meter 3.5 and completed the Migration. Upon checking my list of vCenter Server Products being Managed, I saw only 2 and not the 10+ I had on my 3.4 instance. I have been trying to add the vCenter Servers back in, but what I am seeing is only one version of a vCenter Server being listed. I add a 5.0.0 and it replaces my previous host. I add a 5.5.0 and it replaces the previous 5.0.0 host. If I add a 6.0.0 it replaces my previous 6.0.0 host. Any ideas as to why it wont let me register more than 1 host of a version 5.x.x and 6.x.x.

 

If I click the Show Inactive checkbox it does not list my previous hosts.

 

Thanks in advance

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